Opening Anin’s desk…
Opening Anin’s desk…
IT Services Coursework · Team Project · Apps & Web
Exploring scooter rentals for visitors at tourist destinations.
An IT-services team project exploring a scooter-rental journey for visitors at tourist destinations.
Map the Service Alongside the Interface
Connect the rental journey to service blueprints, requirements and contracts, alongside browsing and rental screens.
A service-design package and application screens spanning registration, rental guidance and a timer. The public gallery does not demonstrate a completed booking.
Our team mapped the customer journey to service blueprints, requirements and contracts, and developed browsing and rental interfaces.